Planning a vacation can be an exciting yet overwhelming task. With numerous travel websites and agencies available, it’s crucial to ensure the legitimacy of the platform you choose. Ares Travel is one such travel agency that offers discounted tickets and hotel bookings. In this article, we will delve into the question of whether Ares Travel is legitimate or not.
The Background of Ares Travel
Ares Travel is an online travel agency that specializes in providing discounted tickets for various attractions, theme parks, and hotels. They claim to offer exclusive deals and exceptional customer service. However, before diving into utilizing their services, it is essential to explore their legitimacy.
Customer Reviews and Experiences
One way to determine the legitimacy of a travel agency is by examining the experiences and reviews of past customers. Ares Travel has received mixed feedback from its users. While some customers have had positive experiences, others have reported issues with bookings and customer support.
It’s important to note that negative reviews are common for many travel agencies due to the complexity of the industry. However, the number of negative reviews should be considered, as well as the agency’s response to these complaints.
License and Accreditation
Checking for proper licensing and accreditation is another crucial step in verifying the legitimacy of a travel agency. Ares Travel is a registered and accredited travel agency, which adds to its credibility. They comply with industry standards and regulations, ensuring a certain level of professionalism and reliability.
Transparency and Security
Ares Travel emphasizes transparency in its operations, providing detailed information about prices, terms, and conditions on their website. They also utilize secure payment gateways to protect customers’ personal and financial information. This commitment to security is a positive indication of their legitimacy.
Price Comparison and Exclusive Deals
One of the main attractions of Ares Travel is the discounted prices they offer. They claim to provide exclusive deals that are not available elsewhere. However, it’s essential to compare prices with other reputable travel agencies or directly with the attractions and hotels to ensure you are truly getting the best offer.
Customer Support and Assistance
Legitimate travel agencies prioritize customer support and assistance. Ares Travel offers customer support through phone and email, aiming to address any queries or concerns promptly. However, some customers have reported difficulties in reaching their customer service, leading to frustration.
Conclusion
So, is Ares Travel legitimate? The answer is not a simple yes or no. While they have both positive and negative reviews, proper licensing, and transparent operations, it’s crucial to proceed with caution. Before making any bookings, ensure you thoroughly research and compare prices, read customer reviews, and consider alternative options.
Ultimately, the decision to use Ares Travel or any other travel agency rests in your hands. By staying informed and being an educated consumer, you can make the best choice for your travel needs.